Think Now, Inc. (“ThinkNow,” “us,” “we,” or “our”) is committed to protecting and respecting your privacy in connection with your use of our website, www.think-now.com (the “Website(s)”), mobile applications (“Apps”), and other products, services and features thereof (the Website, the Apps and such other products, services, and features are collectively referred to herein as the “Product” or “Products”, which may be updated from time-to-time at the sole discretion of ThinkNow). This privacy policy (“Privacy Policy”) and any other documents referred to herein set forth the basis on which any personal data we collect from you, or that you provide to us, in connection with the Products will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will collect, use and disclose your personal data.

1. DATA WE MAY COLLECT

We may collect and process the following data about you:

  • We may ask you for personal data including, for example, your name, e-mail address, password, and in certain instances, telephone number, for purposes of setting up and maintaining your user account.
  • We collect data as a result of your use of, and to provide you with, the Products. For example, we collect and analyze data about your interactions with our Apps to provide the core functionality of our Products.
  • ThinkNow does not collect or process credit or debit card (“Payment Card”) data. Apple and Google collect Payment Card data with respect to in-app purchases made through the Apps, and our payment processor collects Payment Card data with respect to purchases made through the Websites. Such payment processors generally provide us with some limited data related to you, such as a unique, anonymous token that enables you to make additional purchases using the data they’ve stored, and your card’s type, expiration date, billing address, and the last four digits of your card number.
  • Device information such as operating system version, device type, and system performance data.
  • Data collected via tracking technologies, as fully described in section 4.
  • If you choose to invite a friend to use the Products using our system, we will ask you for their name and email address. We will use this data to invite him or her to join the Products. We store this data for the sole purpose of sending invitations and tracking the success of our friends program.

2. CONFIDENTIALITY AND SECURITY

The security of your personal data is important to us. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal data, you can contact us at contact@Think-Now.com. Except as described under the “Disclosure of Your Data” section below, we do not provide your personal data to any third party without your specific consent, as defined by applicable law.

3. NEWSLETTERS OR OTHER ELECTRONIC COMMUNICATIONS

If you sign up to receive promotional materials from us via email and/or push notifications we will use the data you give us to provide the communications you have requested. If you inform us that you wish to cancel email promotional materials by selecting “unsubscribe” at the bottom of such communication or by emailing us at contact@Think-Now.com, we will remove you from our mailing list. If you no longer wish to receive push notifications, you can turn them off from within the App running on the applicable device.

If you provide your phone number to us directly or through a third-party for the specific purpose of receiving an SMS message with a link to our Apps, you will receive such SMS message (the “SMS Service”). Standard text message rates will apply.

4. TRACKING TECHNOLOGIES

ThinkNow and our analytics partners use technologies such as cookies, beacons, tags, and scripts to enable a service to recognize your device so you don’t have to provide the same data several times during one task, to recognize that you may have already provided a username and password so you don’t need to do it for every web page requested, and to measure how people are using the Products.

We may partner with third parties, such as Facebook and Google, to manage our advertising of the Products on other sites or platforms as well as across your other devices based on your past visits to our Website. Our third party partners may use technologies such as cookies to gather data about your activities within the Products to deliver such advertising to you, such as retargeting ads. We are not always able to respond to do-not-track signals. Please note that this does not opt you out of being served ads. You may continue to receive generic ads on these third party platforms. You may also opt out of receiving ads across devices by adjusting your ad preference in your Google account.

We use third party trackers to let us know when users have visited the Products by “clicking-through” our sponsored advertising or content hosted on third party platforms. The Products use Google Analytics code to gather statistical data. Google Analytics sets cookies to help us accurately estimate the number of visitors to the Products and the volumes of usage of the Products. This is done to ensure that the Products are available when you want them and are fast. For more data on how Google Analytics processes this data, visit www.google.com/analytics.

We will acquire consent from you in order to use such trackers to the extent required by applicable law.

MOBILE ANALYTICS

We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record data such as how often you engage with the Products, the events that occur within the Products, aggregated usage and performance data, and where the Applications were downloaded from. We may link the data we store within the analytics software to any personal data you submit within the mobile application.

LOG FILES

As true of most websites, we gather certain data and automatically and store it in log files. This data may include Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

If you receive the HTML-formatted version of our email newsletter, your opening of the newsletter may be detected by us and saved. Your clicks on links in the newsletter are also saved. These and the open statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting.

5. WHERE WE STORE YOUR PERSONAL DATA

All data you provide to us through the Products is stored on our secure servers located in the US. Any payment transactions will be encrypted using SSL technology; all payment data is stored with our payment processor and is never stored on ThinkNow’s servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Products, you are responsible for keeping this password confidential. We ask you not to share a password with anyone, and suggest that you change your password frequently.

Unfortunately, the transmission of data via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Products; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.

6. USES MADE OF THE DATA

We use information held about you in the following ways:

  • To provide you with the Products.
  • To answer your questions or requests for information or handle your complaints.
  • To ensure that content provided by the Products is presented in the most effective manner for you and for your computer or other device.
  • To provide you with promotional communications, such as email, to the extent that you have provided consent to receive such communications under applicable law.
  • To carry out our obligations arising from any agreements entered into between you and us.
  • To notify you about updates or changes to Product features and content.
  • To understand your broad, non-specific geographic location to help us identify groups of users by general geographic market (such as zip code, state or country).
  • To account for applicable sales taxes based on zip codes provided to our payment processors for purchases made through the Website.
  • To serve our advertisements to you through third party platforms, such as Facebook or Google, on other sites and apps or across your devices, to the extent that you have provided consent for such uses under applicable law.
  • To provide you with the SMS Service to the extent that you have provided consent for such practices under applicable law.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • To manage your payments and orders.
  • Internally, to improve our products and services.
  • We may use aggregated, anonymized data for research and other purposes (which may include commercial purposes).

7. DISCLOSURE OF YOUR DATA

We may disclose your personal data to any member of our corporate group, which means any of our  subsidiaries, any  ultimate holding company, or its other subsidiaries.

We may also disclose your personal data to third parties as follows:

  • In some circumstances, based on your specific requests, we may need to disclose your personal data to a third party so that it can provide a service you have requested from such party, or fulfill a request for data from such party.
  • If ThinkNow’s service providers (like hosting, other data storage and processing, IT-maintenance, market-analytics, and payment-service providers) require this data to provide services to ThinkNow in connection with our provision of the Product or other uses of your data as described above. ThinkNow requires each of its service providers to agree to maintain the confidentiality and security of your personal data.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If ThinkNow or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers may be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation such as to comply with a subpoena, bankruptcy proceedings, similar legal process, or in order to enforce or apply our agreements with you; or to protect the rights, property, or safety of ThinkNow, our customers, or others. This includes exchanging data with other companies and organizations for the purposes of fraud protection and credit risk reduction.

8. DATA RETENTION

We retain copies of data collected from or about you as follows:

  • Except as limited below, we will use commercially reasonable efforts to delete your data upon request; provided, however, that we may not be able to continue to provide you with the Products following such deletion.
  • For transactional data relating to your purchases: such data is kept for the entire period of the contractual relationship, then in accordance with legal obligations and applicable statute of limitation periods. Please note that this data does not include Payment Card information, which is processed by our third-party payment processors, not ThinkNow.
  • For data collected based on your consent to receive our marketing communications: we will use such data until you withdraw consent or applicable law requires that such data is no longer used.
  • When your data are collected in the context of requests/queries: such data is kept for the period necessary to process and reply to such requests or queries.
  • We may retain indefinitely copies of data for internal development and archival purposes.

Other data will be kept as long as necessary for the purposes pursued and in compliance with our legal obligations, including the applicable statute of limitations.

9. LINKS TO THIRD PARTY SITES

The Products may, from time to time, contain links to and from the Products of our partner networks, advertisers and affiliates. If you follow a link to any of these external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal data to these external websites.

10. SOCIAL MEDIA WIDGETS

Our Products include social media features, such as the Facebook Like button, and widgets, such as the “Share This” button, or interactive mini-programs. These features may collect your Internet protocol address, which page you are visiting or Products, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our Products. Your interactions with these features are governed by the privacy statement of the company providing it.

11. HEALTHKIT

Apple iOS users may opt-in to allow the Products to provide data regarding the amount of minutes meditated to the Apple iOS “Health” application for display. This data will not be shared with third parties or used for marketing purposes.

12. USE OF THINKNOW BY MINORS

You must be 18 years of age, or the age of majority in your province, territory or country, to sign up as a registered user of the Products. Individuals under the age of 18, or the applicable age of majority, may utilize the Products only with the involvement and consent of a parent or legal guardian, under such person’s account.

13. DATA POSTED ON FORUMS

ThinkNow users may have the ability to post content to one or more ThinkNow forums. All such users may request and obtain removal of such content by contacting ThinkNow at contact@Think-Now.com and specifically identifying the content to be removed. Please be advised that any such removal does not ensure complete or comprehensive removal of all traces of the content posted on the ThinkNow forum(s).

14. CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our data practices. If we make any material changes we will notify you by in-Product message, email (sent to the e-mail address specified in your account) or by means of a notice in the Products prior to the change becoming effective. We encourage you to periodically review this page for the latest data on our privacy practices.

15. CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contact@Think-Now.com. ThinkNow’s physical address is 201 Spear Street, Suite 1100, San Francisco, CA 94105.